Substantial New England estate at dusk

Estate Care

Technology management for complex homes and estates.

Modern estates depend on interconnected networks, technology, mechanical systems, service providers, digital accounts, documentation, and people. BAV Estate Care brings those pieces into a more organized digital property management structure so homeowners, estate managers, family offices, and trusted service teams can understand the property and care for it more effectively.

From property documentation and proactive monitoring to secure access, connectivity, and service coordination, Estate Care helps keep the property understood, protected, connected, and operating as intended.

For larger residences, multiple homes, and professionally managed estates.

Digital Property Management

What Is Digital Property Management?

Digital Property Management is the ongoing organization, monitoring, protection, connectivity, and service coordination of a residence and its connected systems.

BAV creates an operational source of truth for the property. Floor plans, equipment, system information, service history, network health, access information, warranties, manuals, property notes, open service items, vendor information, and changes made over time can live within one maintained structure.

Estate Care delivers this model in part through the same shared BAV platform used across Residential and Enterprise: Aegis Access for managing access, Insight 360 for understanding the environment, and Watchtower for monitoring health.

The goal is to replace fragmentation—scattered files, old emails, undocumented changes, shared passwords, isolated contractors, and institutional memory—with a property record that remains useful.

Outcomes

Understand what is installedKnow where equipment is locatedGive providers better informationIdentify problems soonerControl staff and vendor accessRetain service historyPreserve knowledge through changeManage multiple homes consistently

Shared BAV platform / Estate Care

Three capabilities at the center of Digital Property Management.

Within a complex property, the shared platform becomes especially valuable because the volume of systems, information, people, and service relationships is greater. Together, the three capabilities create a clearer structure for long-term care.

01

Aegis Access

Digital Access Management

Know who has access.

Controlled access for authorized users, staff, administrators, vendors, and trusted service partners—with clearer permissions and accountability.

02

Insight 360

Digital Property / Environment Walkthrough

Know what is where.

A structured record of spaces, systems, equipment, documentation, finishes, locations, warranties, and service history.

03

Watchtower

Digital Security and Property / System Health Monitoring

Know when it is operating—and if not, why.

Ongoing visibility that helps BAV recognize appropriate conditions earlier, diagnose with context, and support the environment more proactively.

The Estate Care operating model

One System for Understanding and Caring for the Property

01 / Document

Property capture, floor plans, equipment records, system information, warranties, manuals, finishes, and service history.

02 / Monitor

Visibility into networks, technology, connected equipment, and developing service conditions.

03 / Connect

Professional Wi‑Fi, network design, communications infrastructure, and property-wide coverage.

04 / Keep Online

Internet performance, backup connectivity, continuity planning, and appropriate multi-connection options.

05 / Protect

Credential management, multifactor authentication, controlled access, vendor access, and access review.

06 / Coordinate

Organized communication among the homeowner, estate manager, family office, BAV, and approved providers.

07 / Resolve

Remote assistance, diagnostics, maintenance, priority service, and onsite intervention when needed.

Aegis Access / Estate Care

Manage Staff, Vendor, and Trusted-Party Access

Modern estates may accumulate many accounts, passwords, apps, remote-access tools, administrative credentials, and vendor logins. Aegis Access creates a controlled way to manage digital access without turning the property into a cybersecurity product.

Aegis Access: Know who has access.
  • Centralized credential management
  • Individual access instead of shared passwords
  • Multifactor authentication
  • Role-based and temporary vendor access
  • Staff and vendor onboarding
  • Immediate access removal during offboarding
  • Periodic access review and records
  • Coordination with existing IT and security advisors

Insight 360 / Estate Care

Document and Understand the Estate

Insight 360 connects information to the actual property: its rooms, equipment, finishes, systems, and service history. As the estate changes, the record changes with it—becoming more valuable rather than turning into another outdated project binder.

Insight 360: Know what is where.
  • Manufacturer, model, and serial information
  • Installation dates, manuals, and warranties
  • Service and repair history
  • Consumables, batteries, filters, and lamps
  • Paint colors and finish information
  • AV, network, security-related, and mechanical equipment
  • Service-provider notes and property knowledge
  • Changes documented over time

Watchtower / Estate Care

Monitor Property and Technology Health

Estate Care should not require the homeowner or staff to discover and report every technology problem. Watchtower supports appropriate visibility into the supported environment so conditions can be identified earlier and addressed more efficiently.

Watchtower: Know when it is operating—and if not, why.
  • Internet availability and performance
  • Network equipment and device status
  • Audio, video, and connected systems
  • Backup Internet status
  • Remote diagnostic information
  • Service events and history
  • Earlier awareness of developing conditions
  • Better context for remote or onsite response

Good Wi‑Fi / Network Resilience

Wi‑Fi Is Essential Property Infrastructure

Lighting, climate, security, communications, AV, property operations, and staff workflows may all depend on the network. Large properties add guest houses, gates, garages, pools, camera locations, staff areas, long driveways, and outdoor entertaining spaces to the coverage challenge.

Explore the Professional Home Wi‑Fi Assessment
  • Whole-property Wi‑Fi coverage
  • Multiple buildings and remote structures
  • Professional heat mapping and validation
  • Backup Internet and continuity planning
  • Network monitoring and support
  • Multiple connection options where appropriate
  • Consistent standards across homes
  • Resilient, serviceable infrastructure

Service & Vendor Coordination

Better Information Creates Better Service

Large properties often have many service providers. Estate Care reduces fragmentation by preserving property knowledge and improving coordination.

BAV does not need to replace every provider. The objective is continuity, accountability, better information, and making sure property knowledge remains with the owner.

  • Estate managers and family offices
  • Property-management companies and builders
  • Architects and interior designers
  • HVAC and mechanical contractors
  • Electricians and security providers
  • IT professionals
  • AV and automation providers
  • Other approved service partners

Multiple Properties

One Operating Structure Across Every Residence

Estate Care creates consistency across a portfolio of homes without overlooking what makes each property different.

Documentation, security practices, network standards, centralized visibility, service processes, and property knowledge can follow one operating model across locations. BAV coordinates local providers where appropriate while maintaining continuity across the broader relationship.

Consistent documentationCentralized visibilityRepeatable servicePortfolio knowledge

Request an Estate Consultation

Give the property a clearer operating structure.

Start with the estate

Tell us about the property, the people who care for it, and the systems that need to remain understood, protected, connected, and operational. For a less complex residence, begin with the Residential Technology overview.